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FAQs

Frequently Asked Questions

General Questions

  • You can place a variety of classified ads, including: Announcement ads (e.g. Change of Name etc.)
    Property ads, Job ads, Tours & Travel, Astrology, Matrimonial ads, Automobile ads, Services ads, Business ads…etc.

  • To place a classified ad, simply follow the step-by-step instructions on our website. You will need to choose ad category, provide your ad details, select your desired publication (Deccan Herald or Prajavani), choose your preferred publication date and finally make the payment.

  • The cost of placing a classified ad depends on the type of ad, the size of the ad, and the publication chosen. You can view our pricing information on our website.

  • The deadline is 5 pm for the next day.
    Note: The deadline for Monday booking is Saturday by 5 pm

  • We offer a variety of payment options. We accept credit /debit cards, UPI, net banking and wallet payments for online bookings.

  • Once your payment is confirmed, your classified ad will typically be published within 24 - 48 hours.
Ad Placement Questions

  • The ads will be placed in the Classified page, but we do not guarantee a specific placement.

  • We offer a variety of ad sizes and formats. Please refer to our pricing information for more details.

  • Classified text advertisements contain information in plain text without enhancements, whereas classified display advertisements contain an image for higher visibility and greater impact.

  • Yes, you can include images or graphics in your classified display ads. Please ensure that your images are in the correct format and size.

  • If you need to make changes to your classified ad after it has been placed, please contact our customer support team as soon as possible. Contact no. 080 - 45557163 / 164 (Monday - Saturday, between 10 am - 5 pm) Email:dhclassifieds@deccanherald.co.in
Publication Questions

  • Yes, you can choose a specific publication date for your classified ad.
Customer Support Questions

  • You can contact our customer support team by phone or email. Contact no. 080 - 45557163 / 164 (Monday - Saturday, between 10 am - 5 pm) Email: dhclassifieds@deccanherald.co.in

  • Our customer support team is available to assist you (Monday - Saturday, between 10 am - 5 pm)

  • If you have a problem with your classified ad, please contact our customer support team. We will do our best to resolve the issue as quickly as possible
Ad Booking and Payment FAQs

  • Ads must be booked at least 24 - 48 hours prior to the publication date.

  • We accept credit / debit cards, UPI, net banking and wallet payments for online bookings.

  • Yes, you can select multiple dates when placing your booking.

  • After payment, you will receive a confirmation email with your booking reference number and ad details.
Pricing and Discounts FAQs

  • For text ads, the price is based on the number of words. For display ads, the cost is calculated based on per sq.cm. and the package chosen.

  • Yes, we offer various Client Incentive schemes & package deals for placing ads. Please check our incentive schemes for more details.

  • Yes, there are combo packages that allow you to publish the same ad in both newspapers.
Editing, Cancellation, and Refund FAQs:

  • Modifications are possible if requested 24 hours before the publication date. You will have to contact customer support for changes. Contact no. 080 - 45557163 / 164 (Monday - Saturday, between 10 am - 5 pm) Email: dhclassifieds@deccanherald.co.in

  • Yes, you can cancel the ad. For refunds, please refer to our cancellation policy.